NEXTEL Wireless Billing Your First Bill

You may notice that your first monthly bill is higher than expected. Don't be alarmed - your first bill is not a typical one because it contains some of the following one-time charges related to setting up your Nextel account. Future bills will reflect a single month's charges only.

One-Time, Prorated Access Charges
These charges cover the prorated portion of the full month's cost of your rate plan, beginning from the day you activated your phone through the end of your first billing period.1 Additional recurring services (such as Enhanced VoiceMail or Unlimited Nationwide Direct Connect) ordered separately will be prorated in a similar manner.

For example: If your phone was activated on the 20th of the month, and the first billing period ended on the 2nd of the month...you would see a charge for the 13 days of service remaining in your billing period. In this case, you would see a charge for 43% (13 days divided by one full month of 30 days = 43%) of the full monthly access charge.

Advanced Billing
Since your account is billed in advance, your first bill will include one full month’s access charge for your rate plan and recurring services (such as Enhanced VoiceMail or Unlimited Nationwide Direct Connect) that cover your Nextel service(s) for the next month’s billing period. This is in addition to the one-time, prorated access charge(s) noted above.

Account Activation Fee
Nextel applies a one-time, nonrefundable fee for new account activations to cover the cost of setting up your account. Note that this fee does not get applied when you add a user to an existing account.

Equipment Shipping & Handling Fee
When you order your new phone or accessories, Nextel charges a one-time, nonrefundable fee for the delivery of the equipment (whether by mail, personal delivery, or customer pickup).

One-Time, Refundable Service Deposit
If you have been asked to pay a one-time, refundable service deposit upfront, you can expect to receive a refund, shown as a credit to your account, during the quarter following your first year of Nextel service.

Zero-Charge Call Details Election Fee
As you review your first bill, keep in mind that it will not show the details of all the calls you made. Instead, only the calls that incur charges (such as cellular usage over your allotted minutes), long distance (if applicable), and directory assistance will appear.

If you want to see the details of all your calls, you can choose to receive your bill by email or register your account2 on Nextel.com to access your information online.

You may also elect to receive your cellular call detail on your printed invoice for $2.50 / subscriber / month. This fee will not exceed $10 / account / month for cellular calls (up to a maximum of 4 subscribers per account per month).

Go here to learn how to track your monthly cellular usage.

¹ Your monthly billing period (for example, June 3rd – July 2nd) is provided at the top of each page of your Nextel bill.
² To register your account, you will need your first bill, Nextel phone number, and the IMEI/SIM ID number associated with your phone.

	Billing FAQ		Paying Your Bill
	Your First Bill		Taxes, Fees, & Other Charges
	Reading Your Bill		Ask A Question

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