NEXTEL Wireless Nationwide Direct Connect ^SM FAQ

1. Where can I find my Direct Connect® number?
   Your Direct Connect® number (also your Nationwide Direct ConnectSM number) consists of your Area ID*Network ID*Member ID. To find it, follow these easy steps. For i95cl, i90c, i88s, i85s, i80s, i60c, i58sr, i55sr, i50sx, i35s and i30sx phones:
   1. Press the "Menu" key.
   2. Scroll to My Info.
   3. Press the option key under SELECT.
   4. Scroll to Prvt ID.
   5. Press the option key under VIEW.
   For the BlackBerry 6510^TM:
   1. Select "Phone" from the home screen.
   2. Highlight a number you called previously and click the Scroll button.
   3. Select "Status" from the popup menu to display your Direct Connect® number.
   For i1000plus, i10001, i700plus, i550plus, i500plus, i3701, i3901 and i6001 phones:
   1. Press the "*" key.
   2. Press the "#" key.
   3. Press the "2" key.
   For i2000¹ and i2000plus phones:
   1. Press the "menu" key.
   2. Press the option key under "Prgm."
   3. Press the "2" key.
   4. Press the option key under "Prgm."
   ¹ Does not support Nationwide Direct Connect^SM service. If you have one of these models, you will need to upgrade to a new phone to use the Nationwide Direct Connect^SM service.

2. How do I place a Direct Connect® or Nationwide Direct Connect^SM call?
   Follow these steps: (for i95cl, i90c, i80s, i88s, i85s, i60c, i58sr, i55sr, i50sx, i35s and i30sx models, skip to step 2.)
   1. Press the Mode key until Prvt Ready appears.
   2. Enter the Area ID and press "*."
   3. Enter the Network ID and press "*."
   4. Enter the Member ID (displayed on your phone as Prvt Ready).
   5. Press and hold the Direct Connect® button.

3. I'm not sure if the person I'm trying to reach is in my home market or not. How can I tell?
   Send your contact a Call Alert first. You can confirm your contact's location before assuming charges for the call.

4. Why am I getting this error message?
   See this list of error messages and tips on how to resolve them.

5. What's a Call Alert, and how do I send one?
   A Call Alert is a walkie-talkie feature that you can use with Direct Connect® and Nationwide Direct Connect^SM services to notify someone that you'd like to talk. It lets the person decide whether or not it's convenient to respond at that time. For i95cl, i90c, i88s, i85s, i80s, i60c, i58sr, i55sr, i50sx, i35s and i30sx phones:
   1. Enter the Direct Connect® number of the person you would like to alert, or select a name from your Phonebook.
   2. Press the option key under ALERT, and the Ready to Alert screen displays.
   3. Press and hold the Direct Connect® button until Alert Successful displays. The alert plays intermittently until the recipient answers, queues, or clears it.
   For i1000, i2000, i500plus, i550plus, i700plus, i1000plus, and i2000plus phones:
   1. Press the "Mode" key until you see "Prvt Ready."
   2. Press the option key under "Alert."
   3. Enter the Direct Connect® number of the person you would like to alert, or select a name from your stored list.
   4. Press and hold the walkie-talkie button until you see "Alert-Sent Successful" on the display. The alert plays intermittently until the recipient answers, queues, or clears it.
   The first person to press the Direct Connect® button after a Call Alert is sent is considered the call initiator and is billed for the Direct Connect® or Nationwide Direct Connect^SM call.

6. What happens if someone sends me a Call Alert?
   When you receive a Call Alert, your phone will emit an intermittent chirp and will display the caller's name (if stored) or Direct Connect® number. You can either answer, queue or clear the call alert.
   1. To answer the Call Alert, press the Direct Connect button.
   2. To queue the Call Alert, press the option key under QUEUE.
   3. To clear the Call Alert, press the option key under CLEAR.
   Until you answer, queue or clear the call alert, you will not receive any additional phone, Direct Connect® or Group Connect^SM calls. The first person to press the Direct Connect® button after a Call Alert is sent is considered the call initiator and is billed for the Direct Connect® or Nationwide Direct Connect^SM call.

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