NEXTEL Wireless Coverage FAQ

1. Where does Nextel have coverage?
   The Nextel National Network provides coverage in 297 of the top 300 U.S. markets where approximately 260 million people live or work. View the Coverage Maps to see if your area is covered. Or, check out Nextel's website and enter your zip code for more information.

2. Where can I use Walkie-Talkie services?
   
   • Direct Connect® service: Use within your home market to contact another Nextel customer also in your home market.
   • Nationwide Direct Connect^SM service: Use in any market to contact a Nextel customer in any other market.
   • Group Connect^SM service: Use within your home market to contact up to 25 Nextel customers also in your home market.

3. I'd like to use my phone in an area that doesn't appear on Nextel's coverage map. When will coverage be available there?
   To provide superior coverage to our customers at an affordable rate, Nextel must take into consideration factors such as overall consumer demand and local government permits. To be cost-effective, highly populated areas may be given higher priority over rural areas with less traffic. Nextel does have an aggressive plan to grow with the needs of our customers. Please check back regularly for updates on our expanded coverage.

4. I used to have coverage in an area, but now my phone doesn't work there. Why not?
   Disruptions in coverage might be a result of temporary site outages or obstructions of a signal, such as:
   • Geographical barriers (such as mountains)
   • Seasonal factors (heavy foliage)
   • Buildings
   Pleae contact customer service online about any service disruptions you experience so we can research and address the situation.

5. Why are there places within a covered area that do not have coverage?
   Digital signals may be blocked by obstructions within a covered area. Terrain variations, foliage or buildings may affect coverage within a particular area. Try adjusting your location to a more open area so that you might get better signal reception.

	Coverage FAQ		National Coverage Map
	Ask A Question		St. Louis Area Coverage Map

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